Crew change on the same file as the call.

Crew change looks simple until immigration, the launch, and the sailing window are owned by three different people. The vessel waits. The relief sits ashore. The cost lands on the call.

Tie the people to the berth.

• Name joiners and leavers against the ETA - not after the ship is alongside.
• Keep visas, hotel, and launch on the same agency file.
• Confirm the sailing window before the last transfer is booked.